General troubleshooting for caching issues
2 min
Created by Viktor on 5/24/2021 8:06 AM
Updated by Viktor on 5/25/2021 1:20 AM


If you noticed that the published funnel is not the same as inside the builder most likely it is a caching issue.

Additional note: You can also use a different browser to test it out!

We have 3 ways of fixing this issue.

#1 Do a hard refresh on your browser.
#2 Open it in incognito mode.
#3 Clear cached image and files on your browser history.

First - Do a hard refresh on your browser.

You can do a hard refresh on your browser by pressing on CTRL+F5, make sure you are doing this inside the published funnel

Second - Open it in incognito mode.
Open an incognito tab on your browser and from there you can copy and paste your funnel's URL and load it from the incognito tab.

Third - Clear cached images and files on your browser history.

Go over to your browsers history and clear "Cached image and files" and hit clear



After doing all that steps you should be good to go!


Feel free to reach out to us if you need further assistance with it.


Was this article useful?
Recently viewed